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Parent Portal Password Reset Information
Need Help with the Infinite Campus Parent Portal - Click Here
Posted on 07/09/2020

QUESTION: What if I cannot access my parent portal in Infinite Campus?
ANSWER: If parents are experiencing issues with Infinite Campus or you NEVER had a Parent Portal account, please complete the link below: SUPPORT HELP LINK

Parents now have the ability to independently retrieve their Parent Portal username and/or password.  To do so, simply select the appropriate hyperlink (Forgot Password? or Forgot Username?) and an email will be sent to the primary email address on file.

CCPS Update

If an individual no longer has access to the primary email address, please select Help and follow the prompts for further assistance.  Please see the following video for step by step instructions.