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Procedure for Unofficial Student Transcript
CCPS Shares Procedure to Obtain an Unofficial Student Transcript
Posted on 08/07/2020

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Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.


All requests for student records/information will be submitted and paid for online. Phone and fax requests will no longer be accepted.



GRADUATES - 1900-2003 (5-7 DAYS) 


Please note the information below:

  • Requests for information will be processed on normal business and hours, Monday-Friday 8:00 AM - 5:00 PM. 
  • The office will be closed on the following dates. All requests received during this time will be processed when the office reopens.
  • Fall Break - September 21, 2020 - September 25, 2020
  • Thanksgiving Break- November 26, 2020 - November 27, 2020
  • Semester Break- December 21, 2020- January 1, 2021
  • M. L. King Holiday- January 18, 2021
  • Winter Break - February 15, 2021 - February 16, 2021
  • Spring Break- April 5, 2021 - April 9, 2021
  • You will receive emails from [email protected] to notify you of the status of your order.  It is important you read those emails carefully as additional information may be required to process your request.  
  • For those requesting to pick up records, an official, unexpired photo ID is required such as a driver license, passport or military ID.  
  • All copies of transcripts requested by students to be mailed to their home address will be sent as unofficial copies.
  • Only prospective employers, attorneys, colleges and universities receive official copies.
  • Charges will apply when ordering former student records.
  • The fee structure for student records requests are listed at the bottom of this page.
  • There are NO fees for current students  Click the first Icon on the left.   
  • All Corporations, Colleges, or Universities must complete and pay for the student records requests online.  
  • Legal subpoenas or litigation-related third party document requests for documents/information should be directed to the following: Clayton County Public Schools Division of Equity and Compliance, 1058 Fifth Avenue, Jonesboro GA. 30236   
  • Click the appropriate link/icon on the left to request information.


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A student's educational records are confidential and may only be disclosed as allowed by the Family Educational Rights and Privacy Act of 1974 (FERPA) or with the written permission of the student's parent or legal guardian, or of the student (if over 18 years old).  Student records are kept in accordance with the Georgia Records Act. 


All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.